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What To Expect
Ready to team up?

What to expect during the onboarding process:
Step 1: Free Consultation​
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Complete the "Discovery form" provided while scheduling your consultation. This will allow us to get some information about your business prior to our meeting.
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We will have a phone/video conversation (your preference) about the needs and pain points of your business. As well as what you are looking for in a bookkeeper.
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View-Only access may be requested so we can get a feel for the status of your current books/financials.
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After our initial call, if all parties desire to move forward, we will put together a proposal to be approved by you/your business. (All owners must sign the agreement).
Step 2: Engagement​
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Once the proposal has been agreed upon by all parties, you will receive a written engagement letter.
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An engagement letter is a contract between Bluebird Bookkeeping, LLC and your company. It will include the scope of work to be provided and the pricing agreement for said work.
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All owners must sign the engagement letter and first months payment/retainer must be received before monthly/project services will be provided.
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The engagement letter will be accompanied by a Non-Disclosure agreement, so you will know your financial information is safe. We will also include a Recurring ACH Payment Authorization, and monthly payments will be automatically deducted.
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There is no extended contract for services. Services are provided Month-to-Month, 30 days notice to cancel (from both sides!)


Step 3: New Client Meeting​
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After the engagement letter, NDA, and ACH Authorization have been completed, we will have a phone/video meeting where we will gather all necessary information to begin services.
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We will work on getting VIEW-ONLY access to all applicable accounts and/or give access to shared google drive folder.
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Already have Quickbooks Online? We will have you provide us with accountant access. Need Quickbooks Online set up? We will take care of that for a one time fee.
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We will walk you through what documents and information we will need in order to accurately complete our services each month.
Step 4: Monthly/Quarterly Upkeep
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After set up has been completed and payment has been received, we will be able to move forward with monthly bookkeeping!
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All services that have been agreed upon in the scope of work will be completed on a monthly or quarterly basis. They will be completed by the agreed upon date.
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Please note, If documents and information are not provided in a timely manner turn around times may be affected.

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